Privacy Policy

We collect both personal and non-personal information when you use our Service:

• Personal Information: This includes information that you provide when creating an account or interacting with our platform, such as your name, email address, billing information, and any other details necessary for providing the Service.
• Non-Personal Information: This includes data automatically collected when you use the Service, such as usage statistics, device information, IP addresses, browser type, and location data.

We use your information to provide, improve, and personalize the Service, including:

• Account Management: To create and maintain your account, manage your preferences, and provide customer support.
• Payment Processing: To process payments for the services you use, including using third-party payment processors.
• Communication: To send you important updates, notifications, and marketing communications related to the Service (you can opt out of marketing emails at any time).
• Improvement of Service: To analyze usage patterns and improve the functionality and performance of the platform.
• Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

We take data security seriously and implement measures to protect your information. All personal data is stored securely using encryption techniques, and access to this data is restricted to authorized personnel only. We use reputable third-party services, including AWS, to host and back up your data. Although we use advanced security measures, please note that no method of transmission over the internet or electronic storage is 100% secure.

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist us in delivering the Service, such as payment processors or hosting providers, but only for the purpose of fulfilling their services. These third parties are obligated to keep your data confidential and secure.

We may also share your information if required by law, in response to a legal request, or to protect our rights, property, and the safety of our users.

We use cookies and similar tracking technologies to enhance your experience while using the Service. These technologies help us understand how users interact with the platform, enabling us to improve its functionality. You can manage or disable cookies through your browser settings, but please note that doing so may affect the functionality of the platform.

You have certain rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we update or correct any inaccurate information.
• Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails we send.

To exercise any of these rights, please contact us at Legal@RealtimeMFG.com.

We retain your personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. If you delete your account, we will retain certain information as required by law or for legitimate business purposes, but we will not use it for marketing or other purposes.

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

If you are located outside the United States of America, please note that your data may be transferred to and processed in countries where our servers are located. By using the Service, you consent to the transfer of your data to countries outside your jurisdiction, which may have different data protection laws.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post any updates on this page, and the updated policy will be effective as of the date of posting. Please review this Privacy Policy periodically for the latest information.

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data rights, please contact us at:

By using the Service, you acknowledge that you have read, understood, and agree to this Privacy Policy.